Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

FDL Cheese Ltd will be referred to for the purpose of these terms and conditions.

You must be at least 16 years of age to use this website.  By using this website and by agreeing to these terms and conditions, you warrant and represent that you are at least 16 years of age.

This website uses cookies.  By using this website, you are agreeing to the use of cookies.

License to use website

Unless otherwise stated, FDL Cheese Ltd and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial

purpose;

• edit or otherwise modify any material on the website; or
• redistribute material from this website except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed within FDL Cheese Ltd.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of or is linked to any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without FDL Cheese Ltd express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without FDL Cheese Ltd express written consent.

Restricted access

Access to certain areas of this website is restricted.  FDL Cheese Ltd reserves the right to restrict access to other areas of this website, or indeed this entire website.

If FDL Cheese Ltd provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

FDL Cheese Ltd may disable your user ID and password in sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to FDL Cheese Ltd a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.

You also grant to FDL Cheese Ltd the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or FDL Cheese Ltd or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

FDL Cheese Ltd reserves the right to edit or remove any material submitted to this website, or stored on FDL Cheese Ltd servers, or hosted or published upon this website.

Delivery terms

Generally, orders placed online are covered by ‘distance selling regulations’. This means you will have the right to return shipments you are not happy with. Our Chilled shipments are exempt from these regulations, which is explained below:

In our Terms and Conditions, you must accept the following reasonable points:

1. You have invited us to send chilled goods to you at your request, in the knowledge of the possibility that the goods may be delayed in transit and/or may travel in conditions where they are not chilled as recommended by the manufacturer.
2. You accept that the products are safe for periods of time, even when not chilled below 8 degrees.
3. You accept that we endeavor to send parcels with chilled items as fast as possible, but that you have a responsibility to provide an accurate address for delivery and to be available or to arrange to have someone available to take the parcel in for you and place chilled items in a refrigerator. You indemnify us against any liability for the products in cases where they cannot be delivered by errors or omissions in the delivery information you provide to us or if a driver is unable to leave the parcel at the address you have provided regardless of ‘no signature required’ stickers or messages to leave without signatures’.
4. You agree that you have a responsibility to inspect your products for signs that they may be unfit for consumption and report any concerns within 24hrs.

You accept that for shipping of chilled goods, our couriers will NOT return parcels to depot or attempt re delivery. They are authorized to leave chilled packages even if no one is there to accept delivery. They will leave this in as ‘safe’ a place as possible, but if you live in flats or any house that does not have a secluded place for the parcel to be left, you accept that it will be left at your front door in plain view of passers-by. We accept no responsibility for parcels which go missing due to this. Our couriers will take a photo of any parcels left in a ‘safe place’. We highly recommend that you ensure someone will be there to accept delivery or use one of the in-flight APC options that become available when your parcel is in transit, i.e. deliver to a neighbor

Returns

Unfortunately, due to the nature of the chilled items, we are unable to except returns except in circumstances where the item is faulty, received wrong item or was not as described.   

All items are kept refrigerated at our warehouse and packed with care ready for delivery using suitable special frozen gel pads, that can keep products chilled at less than 8 degrees for over 48 hours.

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  FDL Cheese Ltd makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Shahi Savouries Ltd does not warrant that:

• this website will be constantly available, or available at all; or
• the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

FDL Cheese Ltd will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website

• [to the extent that the website is provided free-of-charge, for any direct loss;]
• for any indirect, special or consequential loss; or
• for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if FDL Cheese Ltd has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit FDL Cheese Ltd liability in respect of any:

• death or personal injury caused by FDL Cheese Ltd negligence;
• fraud or fraudulent misrepresentation on the part of FDL Cheese Ltd; or

• matter which it would be illegal or unlawful for FDL Cheese Ltd to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, FDL Cheese Ltd has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against FDL Cheese Ltd officers or employees in respect of any losses you suffer in connection with the website.]

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect FDL Cheese Ltd officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as FDL Cheese Ltd

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify FDL Cheese Ltd and undertake to keep FDL Cheese Ltd indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by FDL Cheese Ltd to a third party in settlement of a claim or dispute on the advice of FDL Cheese Ltd legal advisers) incurred or suffered by FDL Cheese Ltd arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to FDL Cheese Ltd other rights under these terms and conditions, if you breach these terms and conditions in any way, FDL Cheese Ltd may take such action as FDL Cheese Ltd deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

FDL Cheese Ltd may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

Assignment

FDL Cheese Ltd may transfer, sub-contract or otherwise deal with FDL Cheese Ltd rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, constitute the entire agreement between you and FDL Cheese Ltd in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with UK LAW, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts.